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Priority	Response Time
Low	No required timeframe
Normal	Resolution needed by next few days
High	Resolution needed by end of day
Urgent	Resolution needed as soon as possible

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Priority

Please review SLAs in table above to determine priority

First and Last Name Effective Date

Change Employee Type?

Change Team?

Change Role? PM, Programmer, Sales, Data Processor, etc. Use N/A if no change.

Change Payroll?

New Device Needed?

Mac is only available on request by a manager.

Change Microsoft Office License Type?

Office 365 apps include: Outlook, Word, Excel, Teams, PowerPoint, Access, One Note, One Drive and many others

Change Primary Email Address? Use N/A if no change Change Shared Mailboxes?

NO CHANGE

@roirocketcorp.com

@testproducts.com

Change Email Distribution Groups? Use N/A if no change Accounts to Add Optional

Adobe Acrobat Pro

Adobe Creative Cloud

Atlassian

Azure Tenant - ODirectory

Azure Tenant - OTM

Bitbucket

CAKE

ClearVoice - CV Instance

ClearVoice - ROI Instance

Confluence

Decipher

Figma

Great Plains / Dynamics GP

Harvest

Invoicing Tool

Jira

Kayako

MarketOnce Close Tool

MarketOnce Email Platform (typically for Panel only)

MarketOnce Identity: Bid, Survey, PMA1, PMA2

Octopus

PRC

PRC Admin

Salesforce

Sawtooth

Slack

SPSS

TeamCity

WinCross

Zoom

(decommissioned - see MarketOnce) Bid Tool / PMA

(decommissioned 9/2023) Qualtrics

Accounts to Delete / Remove Optional