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Please use the following table to determine priority:
Priority
Response Time
Low
No required timeframe
Normal
Resolution needed by next few days
High
Resolution needed by end of day
Urgent
Resolution needed as soon as possible
Subject
Message
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Priority
Low
Normal
High
Urgent
Please review SLAs in table above to determine priority
First and Last Name
Effective Date
Team
Accounting
Dev / MO
eAccountable
MOH Leadership
ROI Rocket
Primary Email Address
Retain OneDrive Files
Yes
No
Retain Historical Mail
Yes
No
What should happen to incoming mail?
Alias to a manager (most common)
Forward to a group of people
Forward to one person
N/A
Who should receive new incoming mail?
Use N/A if none.
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